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Old 08-20-2009, 01:24 PM   #1
Fishy Cover
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Join Date: May 2004
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Default Village Canvas Great Service

My boat cover is fraying where it goes over the top edge of the windshield, and my sister-in-law is here with her sewing machine, so I went to Village Canvas (279-6717) in Meredith today to ask for advice and purchase material to reinforce the affected area.

When I got there there was a sign that they were working at marinas and closed for the day but the door was open so I went in. There I met Bev Lapham III who was on his way to a marina but agreed to help me. He recommended a reinforcing material that they use when making custom tops. He grabbed a handful of strips of this material and gave them to me. He also gave me 2 bobbins of thread. When I asked how much? he said no charge-- I asked again if I could pay him and he refused.

I am deeply impressed with this attitude and thankful for his generosity. I had never met him before although I have had a lot of work done in the past by his father. Customer service is not dead and I strongly recommend him.

Last edited by Fishy Cover; 08-26-2009 at 05:21 PM.
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