I was there a week ago today. Nice spot for sure. The service was excellent. I had a good lobster roll, not great, but good. Both our meals were very good. But that's the only time I've ever been there. I used to be religious about my always going to Harts as well. Two outings over the last few years cured me of the urge.
Every place can have a bad day, attitude in the kitchen, new staff, whatever. I hardly think anyone has to join the board to complain, you could have done it first hand. In fact, it's better to have a full review After you complain. {Stuff} happens.
|