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patman · 11-08-2009, 07:00 PM

We went there for dinner last night with another couple

Food: 7 - fairly good
Service: 3 - pretty bad

We waited about 10 minutes before being seated. The hostess said she was setting up the table for us, but when she led us in...there was nothing on the table, so I'm not sure what we were waiting for. We sat at a table in the lounge area (very VERY loud, in hindsight a big mistake on our part for not waiting for a table in the dining room) and waited another 10 minutes. Someone from the bar then came over to take our drink orders, 3 glasses of wine and a soda. Then we waited another 15 minutes for the drinks to arrive. A little while after that the waitress came over and took our 4 orders: 2 entrees both with side salads, 1 sandwich with no salad, 1 bowl of soup as the main course with a wedge salad.

After about 15 minutes the salads came out...salads that we assumed were the side salads, followed by...another side salad. The boy who delivered them was 12 or 13 years old, and obviously just doing what he was told, and not prepared to answer questions like "is this a wedge salad or a side salad?" He didn't know, he was just delivering things.

By this time the drink glasses were empty, and...there were no offers to get another round, despite the fact that we were sitting about 6 feet from the bar.

Another 20 minutes passed after we had finished the salads, and the main courses came out...delivered by the boy again, this time with the waitress in tow. 2 entrees...the sandwich...and...another salad placed next to the salad plate that hadn't been cleared away yet. The waitress first said "yes, that's what you ordered", then said "Oh, I see what they did, they put the crab on the salad." Crab??? A few minutes later she whisked back with a cup of soup...I mean that literally...there was maybe 8oz of soup. She disappeared again after that. If that is a bowl of soup, that's a pretty small bowl. If that's the way it's supposed to come out, a heads-up from the waitress on the "I'd like the soup for my main course" request would seem justified.

I found out later that the waitress was spending a fair amount of her time at a table (behind me) talking with some friends there.

We finished our dinners...the food was fairly good...and waited. Still no offers of another round of drinks, and after we had been done for 20 minutes or so, the waitress came by and asked if we wanted dessert (no) and then said she'd get the check for us. The check arrived, and the total for 2 $14 entrees, 1 $8 sandwich, the soup, 3 salads, and 1 round of drinks was...$92.

We arrived at about 6pm...and left around 8. 2 hours is a bit long for such a simple dinner, not to mention the order mistakes, and zero drink service. The price was way out of line as well. The food was fairly good, but...sorry folks, we're not going back.

11-08-2009, 07:00 PM	#31
patman Senior Member Join Date: Jun 2008 Location: NH Posts: 380 Thanks: 56 Thanked 156 Times in 78 Posts	We went there for dinner last night with another couple Food: 7 - fairly good Service: 3 - pretty bad We waited about 10 minutes before being seated. The hostess said she was setting up the table for us, but when she led us in...there was nothing on the table, so I'm not sure what we were waiting for. We sat at a table in the lounge area (very VERY loud, in hindsight a big mistake on our part for not waiting for a table in the dining room) and waited another 10 minutes. Someone from the bar then came over to take our drink orders, 3 glasses of wine and a soda. Then we waited another 15 minutes for the drinks to arrive. A little while after that the waitress came over and took our 4 orders: 2 entrees both with side salads, 1 sandwich with no salad, 1 bowl of soup as the main course with a wedge salad. After about 15 minutes the salads came out...salads that we assumed were the side salads, followed by...another side salad. The boy who delivered them was 12 or 13 years old, and obviously just doing what he was told, and not prepared to answer questions like "is this a wedge salad or a side salad?" He didn't know, he was just delivering things. By this time the drink glasses were empty, and...there were no offers to get another round, despite the fact that we were sitting about 6 feet from the bar. Another 20 minutes passed after we had finished the salads, and the main courses came out...delivered by the boy again, this time with the waitress in tow. 2 entrees...the sandwich...and...another salad placed next to the salad plate that hadn't been cleared away yet. The waitress first said "yes, that's what you ordered", then said "Oh, I see what they did, they put the crab on the salad." Crab??? A few minutes later she whisked back with a cup of soup...I mean that literally...there was maybe 8oz of soup. She disappeared again after that. If that is a bowl of soup, that's a pretty small bowl. If that's the way it's supposed to come out, a heads-up from the waitress on the "I'd like the soup for my main course" request would seem justified. I found out later that the waitress was spending a fair amount of her time at a table (behind me) talking with some friends there. We finished our dinners...the food was fairly good...and waited. Still no offers of another round of drinks, and after we had been done for 20 minutes or so, the waitress came by and asked if we wanted dessert (no) and then said she'd get the check for us. The check arrived, and the total for 2 $14 entrees, 1 $8 sandwich, the soup, 3 salads, and 1 round of drinks was...$92. We arrived at about 6pm...and left around 8. 2 hours is a bit long for such a simple dinner, not to mention the order mistakes, and zero drink service. The price was way out of line as well. The food was fairly good, but...sorry folks, we're not going back.