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Originally Posted by CrawfordCentury
Interesting. And at the same time, there are three hardware stores in Alton all within a mile of eachother - and about a 25 minute drive to the Rochester HD. Don't know how they all pull it off.
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Alton residents and, probably more importantly, the Alton business people, especially contractors, are pretty loyal to the three hardware businesses in town. One big reason: these local stores work with the contractors and the contractors support them. I know at least one store will allow a "day tab" to be run so that repeated trips to the store can be consolidated into one bill. Try doing that with a big box store. They will try to tie you into a credit line, which can take a while to get processed. The local store knows their customers, and will get them in and out so they can finish their job, knowing these customers will not stiff the store. Like doing business on a handshake, something you don't see anymore.
