Quote:
Originally Posted by Eagle
SA, when this happened I had to buy a replacement tire on PEI. Since they didn't have run-flats I bought a regular tire which I am still using. The mechanic at the tire shop where I bought the tire told me that the bad tire had a damaged bead which was done at a previous service. I could not bring the damaged tire back with me because I simply did not have enough room in the vehicle. We were on vacation.
I think most people know that removing a tire and reinstalling it has to be done with great care to avoid damage. Obviously, care was not used in the removal and reinstallation.
Irwin could have simply replaced the tire they damaged but they didn't care.
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Eagle..I understand, and am inclined to believe everything you say...
However, I'm sorry. Not trying to get you fired up here. But to expect the dealer to simply give you a new tire at their expense...with no chance of seeing the old tire, or inspecting the potentially shoddy work done by one of their employees...just take your word for it, and say, "well, yep, here's a new tire now."...is a bit unreasonable.
It is simply something they see every day...a customer wanting re-imbursement after the fact...and 9 out of 10 times it is a scam.
It's like this....every single year, when winter came, and we had the first sleet, freezing rain over night, we would get a pool going, as too how many poeple would either show up or phone in that morning saying..."hey, my windshield wipers just stopped working"...as if our technicians had know way of telling that what really happened was the customer turned on the wipers while they were still frozen to the windshield and blow the wiper motor (sometimes just the fuse) and we would never know. Just lie and lie and lie..because, hey, they're a big dumb dealer...they have the money.
Your frustration over the tire is understandable. But I would think any dealer or shop in the country would want the chance to inspect the damage, and then take responsibilty.Especially with "run flats"!!!! HUGE MONEY!
I would also bet I was right about the amount you got for your trade in???
It's all good. PEI is a great place.Lucky to have a place up there.