I read your posts and can not disagree with any of them. What ever happened to a deal based on a hand shake? It is a shame that open communication and the spirit of commerce has been relagated to lawyers and contracts. My first new car I bought (1982 Olds Toronado) just got out of warrenty and the transmission failed. I had the car towed back to the dealer and needed to rent a car for the time it was going to take to fix it. At the end of the week the car was repaired so I went down to the dealership with my checkbook to pay. The owner pulled me aside and apoligized for the problem and did not let me pay anything.
Are we making progress or letting scammers and unscrupulious businesses ruin events that should be exciting like major purchases.
Irwin's is one of the old established historical businesses in the area and there are bound to be a few mistakes. I bet the percentage of happy customers is much higher than the few problems they had. Of course if the problem happened to me.....
