Quote:
Originally Posted by Merrymeeting
Hi,
I'm interested in hearing from others who may have switched to Metrocast digital phone service recently.
I changed over our phone a few weeks ago. We already had internet and tv from them, added the digital phone. There was no installation fee, the service is working fine, and we are very happy with it.
Yesterday I called to perform the same switch for my mothers service. When I finished supplying the call agent with all the necessary info, she informed me there would be $69 in installation charges. This surprised me given there had been none for me. I asked if I had been covered by a special promotion and was told no, there should always be a fee.
So, my question... did I get lucky in avoiding the fee, or did I get a bad call agent when calling about my mothers service. If the $69 does apply, I may just cancel the install and stay with her current service. It's not worth switching at that price.
Thanks
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When we got VIP in Feb, installation was half off. Quite frankly, I can't remember if it was $100 cut to 50 or $50 cut to 25. There was also a prorated first month bill, and with our installation a week and a little bit into the month, I think that is about what we paid. I am very happy with the service, and was impressed with the battery back up for the phone when we lost power a week or so ago. I was able to call my wife and tell her we were without power on the home phone. Not good for long term outages, but at least you can make a quick call for up to 8 hours from the outage.