I almost bought a used Formula from them a few years back. Was up there in March and put a deposit on the boat(looked real nice from what I could see).
Jerry Fagen all but insisted on a survey. I questioned him on why since it was only a brokerage boat and they didn't have to stand behind it. His answer was that they had a reputation to uphold and didn't want any junk leaving there. OK , so when the weather broke and the ice melted , they arranged for a survey and in my mind I figure it's just more money out of my pocket since they're setting it all up.
To my surprize there were some issues with the boat and I declined the purchase. They cheerfully refunded my full deposit , minus the survey fee , in less than a week(including mail time to NJ).
I was then contacted by the not too happy owner of the boat for some one on one , direct negotiations. But due to some questionable stress cracks in the bottom and even cracks where the bunks were glassed to the hull sides , I still passed even at a further reduced price.
For me Jerrys dealings were straight up and honest even though it cost them a sale and commission
.