Quote:
Originally Posted by Winnipesaukee Divers
Yup, my thoughts exactly, "Let’s stir up a little controversy, it's good for business..." It seems a little odd that Mr. Mike knew all the particulars of just what the poster had the exact times and had the right response after he admitted he had over four hundred customs that night. Now he’s got the sympathy vote of the forum after this terrible injustice. That’s got to be helping business.
I don't know Mike Ray or the Lobster Pound or the poster. I've never been to LP and will never go there, not because of this farce, but more to the point that I can't eat seafood. All the more for you.
I find any thread linked to the Lobster Pound will always be interesting reading and have to check in often for the latest installment. However, as a businessman I know the value of keeping your name out in front of the public's eye and find this just a little too odd.
I'm just saying... not accusing
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This is what keeps happening. People who complain are soon seen as dishonest with an agenda of some kind?
I hope you realize that there is nothing about this thread that is going to help the LP in the long run. The sooner this ends the better. If I were Mike Rae, I would not say another word. Serve the 400 meals and do your best. If someone complains, try to remember that old rule that in business, "The Customer is Always Right!" If someone has a bad meal, replace it immediately. If it gets to be too often then I guess you would want to evaluate what you are doing. However, it seems that you do a good business and have a lot of people who like to eat there.
I have already said in an earlier post that the fellow who wrote here in the beginning should have a meal on the house and an apology. I believe that is what restaurant managers do when a customer is, or was, not satisfied. One can always refuse service if someone takes advantage of "The Customer is Always Right" rule by doing something like this more than once or twice.
I would suggest that the rest of us let this get resolved and go on with our lives. There is really nothing that any of us can do. Surely there must be more interesting threads than this one.