Quote:
Originally Posted by PennyPenny
The fact that they were there on a busy night and thought they were entitled to be given attentive service is what gets me. What makes them so special compared to the next table? I work in the restaurant business also and a customer who thinks they are more important then the next is irritating to everyone. Actually, those are the people we want in and out and gone.
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Why do you assume that they thought they were entitled to anything, or that they thought they were more important than other customers? They went in with a specific "request". If the LP staff said that they could accomodate that request, then that is why the customer expected such.