Took me a while to read all these replys. After working in the restauraunt industry for over 25 years you learn that if you have so many tables in your place tha you can't serve dinners in under an hour you have toooooooooo many tables. Tooooooooooo many tables are bound to get you a few complaints over wait times. I will not sit and wait for food for over an hour. If you remember my canoe post about the same issue that will verify my disdain for having to spend a good deal of money to wait. Broadhopper brings a very good point to the table. People just don't have the money anymore. I think some restaurant owners forget that fact. They just see the money coming in and not where it is actually coming from. Not everyone eating up here are Summer people with the cash to spend on vacation. Some of us work up here and don't make the big bucks. So when I go out to eat it is usually a special occasion. Like when I was at the Canoe for a Birthday. Mine. So when I go out to eat, I'd like to spend my money eating, not waiting. I have to say that if that waitress had disappeared on me for over half an hour without checking on us there is no way I would have given one red dime for a tip. I am also one of the seemingly few that had a not so good experience at the Lobster Pound. Our wait was extremely long, and it certainly was not busy. Technically no one really cares how many plates were served. They only care about their plate. I know I do. If you can't keep up with your dinners...you have toooooooo many chairs. Concentrate on the ones you can serve and you will have way better reviews, and eventually make better money.
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