Quote:
Originally Posted by jmen24
My post had nothing to do with food reviews. It was to point out the lack of character in how the current owner handles such reviews. Plain and simple. If customer service is not his strong point, perhaps he needs to hire a PR person for that.
Personally I have not eaten at the new lobster pound, so I would not and have not, had anything to say regarding the food.
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He directly addressed the unnecessarily crass public "review" in a way which explained the issue and then defended his restaurant from unfair criticism. I wouldn't have changed a word if I were in his position. The word "malice" is accurate, almost defamous.
Lt. Dunleavy of the NHMP saidto me in an email, to paraphrase: "The truth can be found somewhere in the middle." In which case, I still side with the LP on this.
You can't prep and cook a filet of tuna in less than 20 minutes, much less be served a complete meal on a Saturday night in time to make a concert. And surely the OP did not actually tell his waitress that they needed to make the concert, or none of this would have happened.