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Belmont Resident · 10-08-2010, 06:33 AM

Generally speaking if the machine is over a certain age then you are better off looking for a new one. What you might do is post the problem and someone on the forum might be able to help you. I just saved my mom a new dryer by diagnosing the problem over the phone.
She had heat and heard the motor turning but not the drum. There are only a few things that could cause that. I told her it was probably a broken belt which my son stopped by a verified. Installed new belt cleaned out inside and she was good to go. Also there are many on line parts suppliers with price savings ranging up to 50% over the dealer and they are exactly the same part.
So that being said a washer is more complicated but it is worth a shot.
Good luck with it and if it was me I’d steer clear of Sears repair service.

10-08-2010, 06:33 AM	#4
Belmont Resident Senior Member Join Date: Apr 2004 Location: Belmont NH but prefer Jackman Maine Posts: 1,857 Thanks: 491 Thanked 410 Times in 251 Posts	How old is it? Generally speaking if the machine is over a certain age then you are better off looking for a new one. What you might do is post the problem and someone on the forum might be able to help you. I just saved my mom a new dryer by diagnosing the problem over the phone. She had heat and heard the motor turning but not the drum. There are only a few things that could cause that. I told her it was probably a broken belt which my son stopped by a verified. Installed new belt cleaned out inside and she was good to go. Also there are many on line parts suppliers with price savings ranging up to 50% over the dealer and they are exactly the same part. So that being said a washer is more complicated but it is worth a shot. Good luck with it and if it was me I’d steer clear of Sears repair service.