I have replaced many a GFCI outlet for similar reasons. Most times when they go bad they won't reset period. I have actually had them be bad right out of the box.
Their fairly inexpensive to buy and very simple to replace. IMO replacing it would be the first step in troubleshooting the problem. If a new outlet stops the problem then your good to go. If the problem returns or persists then you or an electrician needs to dig deeper into the circuit in question.
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