I have to echo NASCARNH & Charlie T as I too am at Fay's starting my second year. I bought used last year and was treated very well. They even replaced the bellows and a few other parts after the first outing under warranty. They did the repairs ASAP and without a second thought on my part. By the way after those repairs we had no further problems or compalints with our purchase and it was a 15 year old boat.
I use the valet service and they are great. I was up 2 weeks ago and talked with Steve who runs the Valet Service and got a better location for my boat at his suggestion. My wife and I feel we have been treated more than fair and made to feel really appreciated.
On another point: Merrill throws a big party for everyone and I mean everyone of his customers and staff at the marina. We had a great time last year and I even ran into a guy I have done business with over the years.
I do agree that if you want an upscale marina then Fay's is not for you but if you want to feel relaxed and cared about as a customer check out Fay's.
Merril is Merrill and if you had been around as long as he has and seen as much as he probably has then he is entitled to his opinion as much as the next person. It is his business and if he does not want a particular type of boat at his marina that is his choice.
NASCARNH & Charlie T: I am not sure where each of you are located in the yard but obviously you now know where I am and the name is the same on the boat! Hope to see you around the yard this year.
