Winnipesaukee Forum - View Single Post

codeman671 · 04-01-2005, 09:08 AM

GWC, since this post was about Fay's and not criticizing others experiences, what are your experiences with Fay's? Do you keep your boat there? Use them for service? So far all I have seen is criticism of my posts as well as others. So far all that I have seen you post in this topic was that he once worked on the sistership of a famous race boat and that he did not sell his property to developers. What do either have to do with his business practices and treatment of customers? As far as slips on the lake my experience is that there are plenty of available, you just have to look. I know a gentlemen at MVYC that personally owns 20 (yep 20) slips and they were all for rent. He had not signed on with Irwin for the year yet. I have been offered numerous spots on personal docks by people who saw my post and replied privately. This forum works and is appreciated. I have no lack of money or attitude, just trying to find the best deal/location for a long term partnership.

You want my case, well here it is. My experience with Fay's with no heresay:

10/04- Contacted them regarding a slip and was told to forget it, slips never came available here. Long waiting list.
11/04-Tried again out of persistance. Was told that you could get in if you bought a boat there but other than that no way.
12/04-Tried again. I am persistant. Merrill told me that I would have to buy a boat so I got into a conversation with him about his brands and the brands that I had been looking at purchasing. I told him that I wanted to buy two boats, a utility boat and a fun boat such as a GFB or a sport cruiser. He told me that "He would not let any of those GD GFB's into his marina. He hated them with a passion and that they are not nor have they been welcome". Hmmm, I think that contradicts others sentiments on his feelings on certain types of boats. So I browsed through his books and found a big chapparell that I thought I would like to buy. Talked to his sales team and they never followed up.
1/05- Tried three times to get a quote out of his sales people on a boat that would probably have been a $90-100k sale for them. Nobody could even bother to return a call. My boat purchase went elsewhere.
2/05- Asked about a slip again, mysteriously now they have slip for me when they never come available. I booked it and the contract showed up with a $600 price difference from what was quoted. I still agreed to take it but mentioned that I wanted out of my current utility boat and would at some time be swapping it for something else. I was informed that if it did not come from them I would be kicked out. At this point I gave their sales team another shot. This time they were a bit more helpful but did not have a boat that would suit my needs, nor do they carry a new brand that I could order. So I went back to the office and told them that I tried but they do not have a boat that would work, they told me that they were not going to rent to me after all. WTF??? So I went to another dealer and bought a second boat. And located two slips elsewhere.

Court adjourned.

04-01-2005, 09:08 AM	#31
codeman671 Senior Member Join Date: Jan 2005 Posts: 3,505 Thanks: 221 Thanked 817 Times in 490 Posts	Back to Fay's and heresay... GWC, since this post was about Fay's and not criticizing others experiences, what are your experiences with Fay's? Do you keep your boat there? Use them for service? So far all I have seen is criticism of my posts as well as others. So far all that I have seen you post in this topic was that he once worked on the sistership of a famous race boat and that he did not sell his property to developers. What do either have to do with his business practices and treatment of customers? As far as slips on the lake my experience is that there are plenty of available, you just have to look. I know a gentlemen at MVYC that personally owns 20 (yep 20) slips and they were all for rent. He had not signed on with Irwin for the year yet. I have been offered numerous spots on personal docks by people who saw my post and replied privately. This forum works and is appreciated. I have no lack of money or attitude, just trying to find the best deal/location for a long term partnership. You want my case, well here it is. My experience with Fay's with no heresay: 10/04- Contacted them regarding a slip and was told to forget it, slips never came available here. Long waiting list. 11/04-Tried again out of persistance. Was told that you could get in if you bought a boat there but other than that no way. 12/04-Tried again. I am persistant. Merrill told me that I would have to buy a boat so I got into a conversation with him about his brands and the brands that I had been looking at purchasing. I told him that I wanted to buy two boats, a utility boat and a fun boat such as a GFB or a sport cruiser. He told me that "He would not let any of those GD GFB's into his marina. He hated them with a passion and that they are not nor have they been welcome". Hmmm, I think that contradicts others sentiments on his feelings on certain types of boats. So I browsed through his books and found a big chapparell that I thought I would like to buy. Talked to his sales team and they never followed up. 1/05- Tried three times to get a quote out of his sales people on a boat that would probably have been a $90-100k sale for them. Nobody could even bother to return a call. My boat purchase went elsewhere. 2/05- Asked about a slip again, mysteriously now they have slip for me when they never come available. I booked it and the contract showed up with a $600 price difference from what was quoted. I still agreed to take it but mentioned that I wanted out of my current utility boat and would at some time be swapping it for something else. I was informed that if it did not come from them I would be kicked out. At this point I gave their sales team another shot. This time they were a bit more helpful but did not have a boat that would suit my needs, nor do they carry a new brand that I could order. So I went back to the office and told them that I tried but they do not have a boat that would work, they told me that they were not going to rent to me after all. WTF??? So I went to another dealer and bought a second boat. And located two slips elsewhere. Court adjourned.