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Pontoon Goon · 03-20-2011, 02:32 PM

I cannot imagine sending back a drink or anything else in a restaurant because I made a bad choice. Chalk it up and move on. That being said, I am at work right now and I just took back a custom made table because the customer envisioned the apron 2" shorter in height and she just can't get past it. I smiled through the whole thing and we are building a new table for her this week. The one thing I have found is the companies who have not made through these hard times are the ones who have not made customer service a top priority.

03-20-2011, 02:32 PM	#14
Pontoon Goon Senior Member Join Date: Dec 2008 Location: Stoneham Ma./ Meredith Posts: 141 Thanks: 339 Thanked 67 Times in 27 Posts	Adventure Tax I cannot imagine sending back a drink or anything else in a restaurant because I made a bad choice. Chalk it up and move on. That being said, I am at work right now and I just took back a custom made table because the customer envisioned the apron 2" shorter in height and she just can't get past it. I smiled through the whole thing and we are building a new table for her this week. The one thing I have found is the companies who have not made through these hard times are the ones who have not made customer service a top priority.