Lets be careful. I use the VIP in Milford NH and have had very good experiences. They treat me very fairly and work hard to reduce the cost of things that are wrong and tell me when things don't need to be done to pass inspection or could wait for a while. It is possible that it may be a particular VIP location and not the entire network. My trucks are 11 years old and I have had plenty of inspections at VIP that had less than $50 in stuff fixed.
Just saying it might be location by location issue and not a company culture.
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