Quote:
Originally Posted by angela4design
I bought a top of the line Samsung washer and dryer from Lowe's several years ago. Upon delivery; the washer didn't work. I had to have another delivered. It broke shortly after also. Lowe's doesn't offer local service, so my warranty service guy had to be booked like two weeks out since he was driving about an hour out of the way, and he's the only guy that could service Samsung machines. (Not sure if that was true or not.) The machines work okay now, but I was *really wishing that I had bought from Baron's Major Brands who - like their ads say - service what they sell. In fact, I had stopped in there before buying, and that was WHY they didn't carry Samsung (they didn't service them).
Lesson learned.
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I think things have changed I just had my dryer motor catch on fire, it was only 15 months old and we bought the extended warranty through Lowes. They sent out techs from A&E who also do work for Sears after 4 visits they finally gave us a new one (still waiting for the check) its been almost a month, June 29 it caught fire and they just delivery the new one yesterday. We also had Mr. Appliance for our washer but that's a whole new story!!