I have a neighbor (Mass) who bought a John Deere at HD last summer. He called a John Deere dealer also here in Mass and they wouldn't take it back for repairs. Supposedly he was told by them they will not take in and work on "big box" JD products. I was told the dealer went on to explain JD used to try to make their dealers take on the big box work but they stuck together or something like that and got that policy overturned. Now it's a dealer by dealer decision. I've never had this confirmed but was told this...
