Quote:
Originally Posted by dpg
I have a neighbor (Mass) who bought a John Deere at HD last summer. He called a John Deere dealer also here in Mass and they wouldn't take it back for repairs. Supposedly he was told by them they will not take in and work on "big box" JD products. I was told the dealer went on to explain JD used to try to make their dealers take on the big box work but they stuck together or something like that and got that policy overturned. Now it's a dealer by dealer decision. I've never had this confirmed but was told this...  |
The JD at Home Depot/Lowes is the same JD you would get at the JD dealer. The difference is as dpg states...good luck getting it serviced.
Same with Ariens snowblowers. I was talking to the local Ariens dealer. He flat out told me that the ones on sale at Home Depot are the same, but good luck getting service, as he would take his own customers as priority over customers who bought elsewhere.