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Old 10-12-2011, 03:10 PM   #17
ChocolateGypsy
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Maybe I should let you all in on a little secret when it comes to getting an incorrect order... look for the computer ordering system. If they use one, and you request changes to the order, expect it to arrive done incorrectly. I hate those things and have seen more screwed up and discarded food in one week because of them than I have ever seen up to this point in my life.

On behalf of all the "old timers" in the kitchen, I apologize. There was nothing we could do about it. There was no way to know your order was any different from any other and even a good waitperson might not realize anything was wrong until they brought it to your table. And then they would have to deal with the delimna of snatching it back from under your nose, or waiting for you to notice and complain.

If the place is using a computer for orders, that is likely what happened.

Once again, my sincere apologies.
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