Quote:
Originally Posted by winnipiseogee
Is it just me or is the new metrocast setup horrible? Rarely have I seen a crappier "upgrade." Everything was deleted. Recorded shows, programming setups. You can no longer search for programs by name or look at the programming guide in future days. What do people think of the Dish up here? Not sure if I can get a signal but if I do I am changing ASAP!
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I'm assuming that when the upgrade is complete all of the shows you had recorded and all of the shows you had setup to record will be restored to your box. Can anyone confirm this?
The recorded message cracked me up. They asked you not to unplug your box during the upgrade. What about all their customers who lost power during the storm??
I just tried giving Customer Service a call...the 800 number and the Belmont number. Both are busy. I wonder if freaked out customers are overwhelming the phone lines?