Quote:
Originally Posted by SteveA
As of today we have lost all service from metrocast.
SA Meredith What they didn't tell people in the mailings or phone messages is this, you had to have gone to their website to see this:
Attachment 5552
We have two DRV's @ $16.95 per month, both TV's are "black screen" I finally got thru on the phone to them is .... OOPS... you may be out of service for 2 or 3 days!
The only option is to disconnect the DVR's and run the cable directly into the TV. Problem with that is, the same thing will happen when you try to hook it back up.
They did say you can tune to channel 99 and watch free movies! Of course there will be no credit on the bill for the rental of the DVR's or the days service missed.
We will have no TV service for up to 2 days. |
Steve..it did say it on the mailer I received...and this message was highlighted.
Now, truth be told, I would have disregarded it as junk mail, but open it as I thought it was info regarding cancelling my service.
No TV stinks though.
I guess the only reason I can't "pile on" here, is that on two occasions that I really needed them to come thru for me this summer, they did.
I'll share one of them...I had a chance to escape up to Meredith on a Thursday, late summer, alone...no wife, company, nieces/nephews, family members (have camps next door)...just me, and watch Sox/Yanks in peace, out by the fire. Got there early afternoon...NO CABLE. I called, and after being told I could get a service call, tomorrow, I explained I needed cable THAT evening, and the woman actually listened ot my story. She said, OK, hang up, and wait for a call at 5ish, and a tech would call me and come by. Sure enough, 4:45, phones rings, guys shows up, TV ready by 6. So...even though I agree with many of the gripes posted here, I owe them one. So with today's kind words, we're square.