View Single Post
Old 11-02-2011, 07:11 PM   #32
brk-lnt
Senior Member
 
brk-lnt's Avatar
 
Join Date: Aug 2007
Location: South Down Shores
Posts: 1,944
Thanks: 544
Thanked 570 Times in 335 Posts
Default

Quote:
Originally Posted by sa meredith View Post
Steve..it did say it on the mailer I received...and this message was highlighted.
Now, truth be told, I would have disregarded it as junk mail, but open it as I thought it was info regarding cancelling my service.
No TV stinks though.
I guess the only reason I can't "pile on" here, is that on two occasions that I really needed them to come thru for me this summer, they did.
I'll share one of them...I had a chance to escape up to Meredith on a Thursday, late summer, alone...no wife, company, nieces/nephews, family members (have camps next door)...just me, and watch Sox/Yanks in peace, out by the fire. Got there early afternoon...NO CABLE. I called, and after being told I could get a service call, tomorrow, I explained I needed cable THAT evening, and the woman actually listened ot my story. She said, OK, hang up, and wait for a call at 5ish, and a tech would call me and come by. Sure enough, 4:45, phones rings, guys shows up, TV ready by 6. So...even though I agree with many of the gripes posted here, I owe them one. So with today's kind words, we're square.
So, in other words you're impressed that they prioritized repairing their equipment to deliver the service you were paying for?

It doesn't take much to impress you, does it?
__________________
[insert witty phrase here]
brk-lnt is offline   Reply With Quote
The Following User Says Thank You to brk-lnt For This Useful Post: