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jetskier · 12-20-2011, 05:22 PM

I personally think that the right approach for an owner is to acknowledge an issue and commit to rectify it. I think that the forum understands that there is variability inherent in the business and anyone can have a bad day. I have seen a supportive response in the forum to this approach. Of course, crossing swords tends to invariably turn out badly and a non response is more prudent.

Note that we tend to be much faster in typing our frustrations than accolades and that should be considered also.

Just my 2 cents

Jetskier

12-20-2011, 05:22 PM	#33
jetskier Senior Member Join Date: Apr 2004 Location: North Reading, MA and South Down Shores Posts: 851 Thanks: 57 Thanked 183 Times in 114 Posts	2 cents I personally think that the right approach for an owner is to acknowledge an issue and commit to rectify it. I think that the forum understands that there is variability inherent in the business and anyone can have a bad day. I have seen a supportive response in the forum to this approach. Of course, crossing swords tends to invariably turn out badly and a non response is more prudent. Note that we tend to be much faster in typing our frustrations than accolades and that should be considered also. Just my 2 cents Jetskier