Quote:
Originally Posted by Lakesrider
I am in Suissevale and have Time Warner/Roadrunner internet. When we moved in they simply told us our house did not exist. This is when they had just taken over from the Comcast thing. I told them we had a cable coming into the house and it was installed I just needed the wire connected on the box on the pole. I could see where it was disconnected. It took about 15 calls and still nothing. Finally I saw a TW truck working on the streeet next to ours. I stopped and asked them what to do. The guy drove the truck over hooked up the cable, gave us a modem and said to call in and talk to billing. Did that and everything worked fine. Didn;t get a bill for 6 months. Said we didn't exist t least 5 times.
Finally got a bill. Worked fine for 6 years now. Not super fast and you will definitley notice a slow down after school get out around 3 or so, and in the summer when everybody and their brother is up here sucking on the proverbial cable/internet straw.
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You provide a good point.
Fairpoint DSL is out of Portland, Maine (I think). They have "maps" that state where it can be installed and not installed. I have found out that their maps can be incorrect or outdated. Call and call and call Fairpoint and constantly being told - "unavailable". Then speak with an installer in neighborhood and he states of course it can be installed. The wires run on poles before and after home. Call Fairpoint again. No, it cannot be installed as there are no wires in that area. Speak with installer again and this time the installer telephones Fairpoint in Portland. This time DSL was connected. It can be frustrating.