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Old 07-10-2012, 07:13 AM   #10
Jonas Pilot
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Join Date: Apr 2005
Location: Wolfeboro, New Hampshire is my home, 24-7-365
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Quote:
"In the end a lot of what they look at during inspections is open to judgment and not everything falls under pass fail criteria."
Well said BR. Most garages are looking to hit a home run but then they lose the game of customer retention. We live in a throw away society and too many people have lost the ability to make a judgement on something that isn't in black or white.
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