[BroadHopper]

I thought I might chime in. I've been wanting to say something about this web site for a looong time.

First of all, I can't imagine complaining about a restaurant on your first visit. To each his or her own. Everyone is different and so are the restuarants. The restaurants can't please everybody and I don't expect them to. If I find a restaurant I like, I will visit them again.

The key to my criticism is consistency. If the food and service is as good as the last visit or better, they get my vote! If the quality goes down hill, then I hit the highway.

If the restuarant made a big mistake such as hair in my soup etc. I expect the restuarant to own up to it and make amends. That is the only way they get my vote. Customers are always right.

So move on! I've seen many restuarants fold because of poor quality and or lack of service. The few that been around for years are here for a reason, they satisfy somebody! Even if it is not you!