Quote:
Originally Posted by Kamper
Check with your town-hall. Because the service is a near monopoly, they will have a contract with the town. There may be a clause about service resolution that will trump anything in your service agreement. If there are enough complaints, your selectmen/alderman (or designated official) may require them to address the issues in person.
Probably cold-comfort to you but if you are being made miserable by this, you may have a chance to stick it back to them.
Good luck!
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According to the paper, the Tuftonboro Selectmen said they had plenty of complaints against TW but they really didn't have any options but to sign up with them again. That is how I read it anyway. THey just signed the new contract.