Quote:
Originally Posted by TMI Guy
You know very well that you can't please everybody, and there will always be a few PITA clients, but the cream will always rise to the top. If you've been around long enough and you do a consistently good job and the sample size is large enough, an online database of customer reviews should be very good for your business. Likewise, if you cut corners and/or treat your clients like crap, that will be reflected in your reviews, as it should be. As long as the sample size is large enough, the outliers will be disregarded and the reviews will give a reasonable picture of how the contractor does business.
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I totally understand but, all it takes is ONE bad comment for people to pass over you. If that comment is unfounded it still doesn't matter.
In this day and age some people say what they want weather it is true or not.
I rely on referrals and honestly my business is doing well but still.