Quote:
Originally Posted by LocalRealtor
You set the price and I accepted that price. You changed your mind about whether you were willing to work for that price and had your guys lie to me saying they would return. Then you were not courteous enough to return a phone call telling me what you are saying now. Only now are you responding due to the public nature of this forum. Truly bad business in my book.
Nevermind that this all could have been worked out by having your guy hand me the phone.
You have now shown everyone what may happen if you change your mind.
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Right from the very first phone call when I told you what the cost of the job would be and you said and I quote "geeez I am just a working man...not one of these big Moultonborough lake houses" as a way to get me to cut my prices down...that right there left a bad taste in my mouth. So I lowered my over the phone quote...reluctantly. I told you once we were on site we may have to adjust the price. My guys went to great lengths trying to explain what the price was going to be to perform the work that you wanted done and this was all before we started any work. You tried to haggle with them to the point that it made them so uncomfortable that they called me and said they just wanted to leave. So I told them to leave. Once we arrived at this point...I am under no obligation to answer your phone calls nor do I care to. We were on site...we told you a price before any work would have begun...that was not good enough for you. End of story. Now that you have me going let me explain to others about my pricing. I have some of the most competitive prices in the area. We offer good solid work for a fair price. And if you live in a big nice lake front house...I am not going to charge you more than the average Joe just because you have worked hard and have become successful. Our consistent growth and repeat customers tells me we are doing something right. We employ 29 cleaners in the Lakes Region who really enjoy what they do for a living.