[mcdude]

Originally Posted by mcdude

sent a link to this thread to them through the "contact us" link on their website. ......but i'm thinking that if they're letting their customer service slip they're probably not checking their messages either. We shall see. I really like ellacoya and hope that the place isn't becoming just ho hum. I'm sure the woodlands tavern will appreciate their business if they can't pull it together.

response.....

mike
i would like to thank you for forwarding this information. There's no
excuse for bad service. I guarantee you theses issues will be addressed
immediately. Our guests deserve more and guests like you have been the
reason for success over the years. I appreciate you taking the time to care.
Thank again. Ken choice