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Originally Posted by Resident 2B
From our experience, Mike and Donna Love are "the class" of the area in the high-end food business.
We had several great dinners at Canoe over the past few years. However, our two most recent visits where totally unacceptable due to forced seating in the bar area after we told them our request was for dinner in the dining room and we had children in our party. Both were after a 40 minute wait.
We decided to never return to Canoe as a result of the rudeness and unprofessional behavior of their reception and seating staff. It was as bad as it could be. It is completely unprofesional to promise one thing, then deliver another. When we asked for seating in the dining room and not the bar, we were told we would have to go back on the bottom of the waiting list and get whatever seating was available when our name came up again. This would be after another long wait. We had a party of four and they would not take reservations for a party of that size.
Canoe will be up the creek, "in the canoe without a paddle", with the Love's departure. The owners will get what they deserve in our opinion.
That said, the food at Canoe was outstanding, with Mike as chef and Donna making her great desserts! That was the Love's contribution. If you were lucky enough to get their daughter as your server, the total experience was absolutely fantastic. However, it became so hit or miss that we decided it was no longer worth it to pay their rather high prices for a bar environment whenever we did not get into the dining room.
We cannot wait to hear more about the next move for Mike and Donna. We we will be at their establishment as often as possible. They are first class!
We wish them complete success in their new venture.
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Huh, how about that!? My wife and I had the EXACT same experience there this past summer. Had been to Canoe on numerous occasions before and had good food and service - the last time could be just that - the last! We have a 5 month old son that is better behaved than most adults I know. We were not only greeted and treated rudely by the hostess, (shorter - older woman with a pony-tail and a less-than-friendly disposition) but we were stuck out on the porch - downstairs - after a major run-around. We called in, asked ahead of time about the wait and seating (we are < 10 min. away) and were told "no problem", then we got there and it all changed... Finally we were told - bluntly, as my son was sound asleep in his seat, and they sat people right in front of us that came in after us - they do not seat parties in the main dining room with kids! So, reluctantly we continued on and sat out on the porch, but after that experience and being mis-lead and mis-treated, I have a feeling we will not be heading back there.