Quote:
Originally Posted by Gufinof
I am not happy about their customer service but feel better that it is not just my frustration. I did e mail several times to the Duncan Press and mailed a letter to the PO box as well. Will try the "speakeasy" e mail. Next will be to call cr. card company. However, that charge was over a month ago now. Once again, thanks everyone for your input.  |
You have up to a year to file a back charge on your credit card. You be will issued credit immediately.
Edited on 4-9-14 to add: After repeated attempts over the course of a month to contact Duncan Press about never receiving my order and after being completely ignored, I decided it would be in my best interest to simply have my credit card company back charge Duncan for this order that was never sent. My credit card company issued credit immediately and without question.