[canoe]

I am sorry that your meal was not cooked to your liking. We never do nothing if a person is not happy with their meal, but knowing something was wrong is the fist step, second step is correcting the issue. I tend to disagree with sending it back to the kitchen it usually comes back worse, that i can assure you would not happen, we would either bting it up to temp of your liking or replace the meal, what ever the customer would like. I do remember speaking to you last night and i did apoligize, i would have gladely taken the steak off your bill if it was sent back and you did'nt want us to recook or replace the meal. Please ask for me the next time you dine with us. We never take any customer for granted, I value all of our customers, locals and vacationers and I want everyone who walks in the door to talk about what a good experience they had at Canoe.