If I bought a gift certificate at a spa and they added a gratuity charge on it I would have asked for my money back.
The amount of gratuity depends on the service rendered and should not be expected.
I'll bet the technician will expect you to tip him/her also because I don't think all the upfront tip goes to him/her. 18% to the owner and then you have to tip again.
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It's never crowded along the extra mile.
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