If someone gave me a gift to a service that normally required a tip and the tip was included, I would think kindly on the thoughtful giver. Otherwise my gift of a free service, now cost me money for a tip.
I guess that the possibility of the service being poor enough to withhold a tip does exist but how often does that happen? Do you really buy gift certificates at establishments that frequently give poor service? I doubt it, so we are talking about a pretty rare circumstance.
If your wife comes back from her day spa and complains that the service was poor, then you call the spa and complain. You picked a reputable company, so they will make it right, maybe a refund, or at least a discount on future business.
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