There is a reputable marina on the lake who shall remain nameless. I purchased and serviced the boat at this marina. On more than one occassion I reported a problem to them and they supposedly diagnosed the problem and fixed it when they did not. I am not a mechanic but I figured out the problem and brought it back and then they fixed it. Very frustrating. I think sometimes at least in my situation it was a question of not taking the time to investigate the problem and do the quickest fix they can think of.
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