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Originally Posted by jazzman
Is anyone else having problems with Fairpoint DSL?
Mine has been gone for a week now. Green DSL light (kind of says the wiring is fine), but bright red Internet light. Phone is fine.
They've stood me up twice now on a visit to fix it. This is getting very old. Tech support claim they have no way to contact the actual field techs. I hassled a manager this AM who promised he'd sort things out and get back to me, but of course I haven't heard a word from him since.
I see in the news the workers have voted to authorize a strike when their contract expires on 8/2. I wonder if they're already in slow down mode?
When you call their tech support line, they claim to be having systemwide issues and urge you to reboot your modem before bugging them.
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We had to restart our modem daily. That was the main issue we encountered. Beyond that we loved it.