I don't have any insight, but wet, heavy snow inevitably leads to a downed line somewhere. Perhaps they should have kept back some of that savings and spend more on trimming trees.
As for freezing pipes - my house is 110 years old, and the best investment I made was in foam insulation a couple of years ago. The power was out for over six hours last night and the house only cooled off 3 degrees! (it helped firm up the structure as well)
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