Quote:
Originally Posted by secondcurve
The dry cleaner tried her best to get the spots out and unfortunately they didn't come out. Likely because you spilled something on the suit that was impossible to remove. Was she supposed to know just by looking at the spots whether they could be removed? Of course not. She did the work and tried her best. I am surprised that you would even consider not paying her. Finally, you state that you have been a patron of the establishment for 20-years and it is a popular establishment. My advice is to stick with your existing dry cleaner. Best of luck.
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The OP quoted the dry cleaner as saying "she could do that". If the dry cleaner failed to deliver on her promise then she shouldn't charge the customer.