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Old 09-07-2015, 04:20 PM   #10
Descant
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Join Date: Mar 2006
Location: Merrimack and Welch Island
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Default Ritchie

I had a similar problem with lost fluid, removed the compass and sent it to Ritchie over the winter. Came back like new in a few weeks. I don't recall that they charged a fee. I agree with loosening the windshield as the first point of approach.

I've had similar good experience with Raymarine in Nashua. It's close, so I just walk in and drop off. A few days later, a tech calls and we chat and decide what to do. When I pick it up, they say, "Oh, we replaced X and upgraded Y as long as it was on the bench." (Did your Doctor ever say, "As long as we were doing the appendix, we took out the gall bladder too, no charge"?) Mostly, we buy this type of gear because the boat already had it from the mfg. When it is backed by that kind of service, I'm impressed.
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