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Old 10-03-2015, 10:27 PM   #2
HomeWood
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Join Date: May 2006
Location: Clayton,NC / Sanbornton,NH
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I had DTV for two years because it was a two year contract. Yes, there was the teaser rate, free movies for 3 months, and free NFL Sunday ticket for the first year.

Make sure to cancel the freebies (like the movie channels) or they will just start charging you. DTV really really likes you to set up auto pay (I think there was a small discount) and they charge you for the following month. It's backwards from say your electric bill. Year number two jumped up to over $90 month but I was stuck. The paperwork to sign at the time of installation is excessive. The customer service while you're under contract was sub-par. You also lease the equipment. Yes, lease and you pay for repairs if you don't buy the equipment protection plan. I will say I never had a hardware issue once in two years. I have replaced more TWC boxes than I can count but there is no charge for it. They just give me a reconditioned piece of garbage. The signal was great but a simple rainstorm could easily kill it. You almost come to hate t-storms with DTV.

I cancelled DTV and the calls and mail offers came flooding in. They could promise me the world! I told them they should have called before my contract ended to see if I would stay. They just hope you keep going at the stupid high price. I probably would have stayed for a much much lower amount with NFL included. They called again the other day to yet again tell me how important I am to them and to see what it would take to come back. I said I wanted a locked in bill that won't ever change and free NFL Sunday ticket every year. He said he couldn't do that. I said call me back when you can.

I went back to Time Warner (yuck also) and I borrow my sister's DTV internet login for Sunday ticket when I need it for Pats games .

Oh ya, DTV will send you a shipping kit to send back the hardware when you cancel. It's kind of a pain.
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