Mortgage
When dealing with mortgages my primary concern has been the rate. On a 30 year fixed loan most banks sell the loan to a major company such as GMAC or Bank of America so it really doesn't make a difference where you go, your loan is subject to sale anyway and for it's remaining years will be wilth someone else.
Many times you get the best deal from mortgage brokers because they don't have the infrastructure and branches to support and can get you a lower interest rate.
For retail banking: TD Bank gilford is fantastic
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