Winnipesaukee Forum - View Single Post - Just got a Hot Tub and my warranty is already void?

brk-lnt · 05-11-2016, 04:50 PM

I would also suggest calling the factory.

Ask them *why* an extension cord voids the warranty. They will likely tell you its due to people using low-grade cords that have too much voltage drop. Then ask them what wiring they'd recommend for your setup (gauge, etc.). If you extension cord meets or exceeds their specs, ask them how/why that voids your warranty when it is functionally equivalent to a "properly" wired setup.

However, if you're "in the business", you should know that extension cords are prohibited from acting as "permanent" wiring, which is effectively what you're doing. Regardless of what the dealer said/did, I think YOU know this is an improper setup on a technicality.

05-11-2016, 04:50 PM	#7
brk-lnt Senior Member Join Date: Aug 2007 Location: South Down Shores Posts: 1,944 Thanks: 545 Thanked 570 Times in 335 Posts	I would also suggest calling the factory. Ask them why an extension cord voids the warranty. They will likely tell you its due to people using low-grade cords that have too much voltage drop. Then ask them what wiring they'd recommend for your setup (gauge, etc.). If you extension cord meets or exceeds their specs, ask them how/why that voids your warranty when it is functionally equivalent to a "properly" wired setup. However, if you're "in the business", you should know that extension cords are prohibited from acting as "permanent" wiring, which is effectively what you're doing. Regardless of what the dealer said/did, I think YOU know this is an improper setup on a technicality. __________________ [insert witty phrase here]