Waste Management NG!
I agree about the Waste Management problems. Their customer service is the worst. I used them several times for construction projects and had their 30 yard roll offs. It took 10 minutes on the phone just to get through to a human being to have the full dumpster replaced with an empty one.
I also used them for residential pick up and their workers repeatedly left my barrels on the street, on their sides, and the lids scattered everywhere. I even sent pictures and a complaint letter to their customer service department by both email and US Mail and they claimed they never received them.
I now use Pinard and they do a good job. I would get competitive quotes since like most companies trying to sell something they will start high but you can negotiate for better pricing.
Good luck!
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