I appreciate that customers are loyal and will come to defend a favorite, but when the establishment leaves it up to the customer to hypothesize on why you're getting bad (or no) service, it's never going to turn out in your favor. especially with some of the charges here IE: rudeness, The explanations don't hold water. Being a cheerleader reminds me of the Red Sox playing Sweet Caroline when there getting killed. Reality and truth is a better approach.
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