Only one sales/service experience with Winnisquam Marine...Bought a 4 Winns Bowrider this past Spring and the delivery was smooth. We bought in April and were waiting for warmer weather as we were still having freezes overnight and at delivery they drained the block of the Volvo Penta before we took it home.
When some warmer weather came, we wanted to take it out and lo and behold, the battery was dead (checking things at home on the trailer with the muffs on the motor before getting to a lake). Quick call and bring the battery in for a check...won't take a charge. By the way the date on the battery was the original sold with the boat (by them) in 2007! (even the service guy denied that was the case) The codes on the battery were from 2007 when we looked them up.
Anyway, they give me a "new" battery, I get it home and shazam...dead as a door nail...it was supposed to have been fully charged and came off their charging rack/shelf.
Called again and this time we figured we'd launch on Winnisquam after having a new (and checked out) battery in the boat. Got there with boat on the trailer and found the guy...without saying much he went into the garage bay where they keep batteries and had someone check out a THIRD battery.
This one was fully charged ans he handed it to me and started walking away....I said "can't you throw this in for me"? and he said he didn't have time or some such. I said "don't have any tools" so he went in and gave me a wrench from his bench...and said "just leave it here when you're done."
Whatever...my wife and I, both in our late 60's had to climb on board with the boat on the trailer and install the battery while the guy disappeared.
In my book, not very good service for having just spent $15+Grand there.
Anyway, we sold the bowrider and bought a Tritoon from another marina and couldn't be happier now!
Mind you, my wife and I are very capable and had no problems installing the 3rd battery but it struck me as strange that the service guy treated us (customers) this way.
That's my Winnisquam Marine 2 cents...Your mileage may vary...(YMMV)
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