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TiltonBB · 09-05-2017, 07:22 AM

I would write to the agent, the NH Insurance Department, and the insurance company and include a copy of the cancellation notice as well as a copy of your letter notifying them of your decision not to renew. None of the companies want a problem with the regulating authority and I would bet that you will get a letter from the insurance company or agent acknowledging their error.

I had a problem with a NH bank overcharging me for interest on an adjustable rate commercial loan and I appealed to four management people including the Vice President of the bank. (But then again, isn't everyone at a bank either a teller or a VP?) They all told me their position was firm and they were correct. I notified them that I was taking the matter to the NH Banking Department. The following morning the President of the bank called me, apologized, and told me his people were all wrong, and that he had deposited the amount they overcharged me into my checking account that morning and reduced my payment to the correct amount.

When a problem, or problems, with a regulated business get serious enough they will shut that business down. No business wants that.

09-05-2017, 07:22 AM	#7
TiltonBB Senior Member Join Date: Feb 2005 Location: Gilford, NH and Florida Posts: 3,038 Thanks: 715 Thanked 2,213 Times in 944 Posts	I would write to the agent, the NH Insurance Department, and the insurance company and include a copy of the cancellation notice as well as a copy of your letter notifying them of your decision not to renew. None of the companies want a problem with the regulating authority and I would bet that you will get a letter from the insurance company or agent acknowledging their error. I had a problem with a NH bank overcharging me for interest on an adjustable rate commercial loan and I appealed to four management people including the Vice President of the bank. (But then again, isn't everyone at a bank either a teller or a VP?) They all told me their position was firm and they were correct. I notified them that I was taking the matter to the NH Banking Department. The following morning the President of the bank called me, apologized, and told me his people were all wrong, and that he had deposited the amount they overcharged me into my checking account that morning and reduced my payment to the correct amount. When a problem, or problems, with a regulated business get serious enough they will shut that business down. No business wants that.